Please let us know if your item is lost or damaged – our books are precious and we want you to enjoy them as much as we’ve enjoyed creating them.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, then we are sorry but we can’t offer you a full refund or exchange.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com with details of the loss or damage and we’ll put things right for you.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.